ii. AI Agents for Business

AI agents that answer, book and follow up for you.

AI automation for small businesses and professional firms: a receptionist that answers every call, assistants that keep your calendar, take your meeting notes and reply to enquiries in your voice. You approve anything that goes out in your name.

The short answer

An AI agent for business is an assistant that does a job, not just a chat: it answers a call, reads an enquiry, books a meeting or writes up notes, using your own information and the rules you set. AI automation is putting several of them to work on the routine parts of your week, so nothing waits on you and nothing important slips.

See them work

Watch your agents, or call one.

Our own line is answered by Felix, the AI receptionist we built for Bay House Digital: the same receptionist and answering service we set up for clients, in their name. Call him, then try the agents below.

Call or text, day or night410-873-9220

Felix says he is an AI, answers from our own information and takes a full message. Michael gets the summary and transcript as soon as you hang up.

Call Felix now

Choose an agent and press Run to watch it handle a real example: the phone, enquiries, meeting notes, your calendar, email, social posts and invoices.

What arrives
What your assistant does
How it works

Set up in three steps.

  1. A review of your week

    We spend an hour finding where your time goes: calls, email, scheduling, paperwork, follow-up.

  2. Agents built for you

    We build and connect the agents to your phone, email, calendar and the tools you already use, and teach them your voice and your answers.

  3. You stay in charge

    Nothing goes out in your name without your approval until you choose otherwise. We check in monthly and refine.

Questions

AI agents for business, answered.

What is an AI agent for business?

An assistant that carries out a task on its own within rules you set: answering a call, replying to an enquiry, booking a meeting or writing up notes. Unlike a chatbot, it acts, using your own information, and it hands anything unusual to you.

What is the difference between AI automation and AI agents?

Automation follows fixed rules: when this happens, do that. An AI agent understands what has arrived and decides what to do within limits you set. Most small businesses use both: rules for the routine, agents for anything that needs judgment or a conversation.

What should a small business automate first?

Usually the phone and new enquiries, because a missed call or a slow reply is lost work. Meeting notes and email come next. We start with an hour-long review of your week to find where the time actually goes.

Will callers know they are talking to an AI?

Yes. We set every receptionist to say so at the start of the call, as ours does. Callers tend to mind far less than they mind voicemail, and anyone who wants a person can leave a message for one.

Will anything be sent without my say-so?

No. Every agent starts in approval mode: it drafts, you approve. You decide later which routine messages it may send on its own.

Where does my data go?

Agents are set up on business accounts that do not use your data to train public models, and connect only to the tools you choose.

What does it cost?

The Front Desk, our AI receptionist and answering service, is from $495 a month after a one-time setup from $3,500, with call charges passed on at cost. Further agents start at $6,000 each, and a suite of three to five at $15,000. See pricing →

Pricing

Published prices, fixed in writing.

Start with the Front Desk at a published monthly price. Every further agent begins with a review of your week and ends in a fixed-price proposal.

Recommendedi.

The Front Desk

From$495a month

An AI receptionist and answering service on your business line, plus a one-time setup from $3,500.

  • Every call answered in your firm’s name, day or night
  • Taught your real answers: services, hours, published prices
  • Appointments booked in your Google or Outlook calendar, or your booking link texted to the caller
  • Missed calls followed up by text, and texts answered
  • A summary and transcript of every call in your email
  • Urgent calls passed straight to you; your number stays yours
  • Every call reviewed and the receptionist tuned each month
Live in one to two weeks
ii.

One Assistant

From$6,000

One more agent built for you, connected to the tools you already use.

  • Starts with a review of your week and a written plan of what to hand over first
  • Your choice of Concierge, Note Taker, Calendar, Correspondence, Social or Ledger
  • Connected to your email, calendar and business tools
  • Taught your voice from your own writing
  • Approval mode: nothing is sent without you
  • A training session for you and your staff
  • 30 days of tuning after launch
One to two weeks
iii.

The Assistant Suite

From$15,000

Three to five agents working together, with a knowledge base built from your own documents.

  • Starts with a review of your week and a written plan for each agent
  • Three to five agents, set up as one system
  • A private knowledge base of your documents and price lists
  • The Monday summary: last week, and what needs you
  • Team training and written guides
  • Monthly check-ins and refinements for three months
Three to four weeks

Front Desk call charges are passed on at cost. Optional care for further agents, from $500 a month, keeps each one tuned as your business changes.

From the Journal

AI for Business: straight answers.

All AI for Business stories →
AI for Business · November 4, 2026

AI answering service for small business: what should you check before choosing one?

What an AI answering service does for a small business, how it differs from an AI receptionist, and what to check on call handling, recording and reviews first.

Read the story AI for Business · October 29, 2026

AI automation for small business: what do you actually get, and what does it cost?

What AI automation services for a small business include, which jobs to hand over first, what it costs to have it set up, and how to judge the work.

Read the story AI for Business · October 26, 2026

Can an AI scheduling assistant run your calendar without double-booking?

How an AI scheduling assistant avoids double-booking, the usual reasons it still happens, and the set-up that keeps a busy calendar reliable.

Read the story
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