How can a small firm use AI to follow up with every lead?
Ask any small firm where work is lost and the honest answer is rarely price. It is the enquiry that sat in an inbox over a busy weekend, the quote that was never chased and the past client nobody thought to call.
Draft every reply, send nothing without you
The safest, most useful first step is an assistant that drafts a reply to every new enquiry within minutes, in your voice, with the right details from your calendar and price list. You read it, adjust it and send it. Nothing leaves without your approval.
Remind you who is waiting
An assistant can watch for conversations that have gone quiet and remind you: this client asked for a quote on Tuesday and has not heard back. The follow-up it drafts is short, polite and ready to send.
A morning summary
One short email each morning: new enquiries, replies waiting on you, meetings today and leads that need a nudge. It takes a minute to read and replaces an hour of hunting through the inbox.
Start small
Start with one kind of enquiry, measure how quickly you reply and how many turn into work, then widen it. You can watch our assistants handle real examples on the AI Assistance page.
Common questions
Will clients know they are talking to AI?
In our set-ups, replies go out from you after you approve them, so clients hear from you. Where an assistant replies directly, it should say so.
Is client information safe?
It should be kept to the tools your firm already uses and trusts, with access limited to the people who need it. We set assistants up inside your existing email and calendar.
What does it take to set up?
A few conversations about how you work today, your typical enquiries and your tone of voice. The assistant is then tuned to draft the way you would.
